Multiple Customers in XP
Ron Jeffries has written a short but interesting article about how to deal with multiple customers: Petition the King. He uses the metapher of villagers coming to the king regularly (one a month or one every two weeks) to explain their requests. The king has limited resources and decides about the usage of the resources.
In XP the king is not a developer since decisions about distributing resources is a bussiness decision not a technical desicion. Therefore king is a kind of super customer, head of marketing for a product company or something similar.
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